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REDENVOY
Four calls, four kinds of work. Listen to each one, follow the transcript, and see the record it produced. Every contact in your campaign gets the same record. These samples are in Hinglish; the agent calls in Hindi and English too.
Hear it
Agent goal: Call back yesterday's enquiry, capture quantity, product and deadline, and book a quote call with sales. Never guess a price.
Outcome
record
Outcome
Hot leadQuantity · product
5,000 · 1 kg sweet boxes
Needed by
3 weeks
Callback
Today 17:00 with Rohit
Recording notice
At 0:11
Next step
Sent to sales
Sample call, scripted and recorded by our team. A Red Augment team member played the customer.
What to listen for
The customer cuts in. The agent stops talking and answers what was said, not what its script said next.
“11 baje. Nahi, 4 baje… nahi, 11 hi rakh do.” The agent keeps the final answer and records only that.
Asked for a price or a premium, the agent doesn't guess. It books the person who can answer. That is a rule we set, not luck.
About these calls
RedEnvoy is taking its first pilot clients. We will add real client calls here only with that client's written permission and the customer's consent. Until then, these are scripted calls on the same agent, so you can hear exactly how it handles an interruption, a question it shouldn't answer, and a change of mind. The same agent runs your campaign in Hindi, English or Hinglish, whichever your customers speak.
An outcome for every contact, a reason for every miss.